By Sunny Bhanot on 10 June 2026 | Verified purchase

I don't often leave reviews, but Castle Motors genuinely deserve one. From my very first enquiry through to delivery and my first drive, Ben and his sons have been absolutely fantastic. Buying a vehicle can sometimes feel stressful or uncertain, especially when purchasing a Japanese import, but the whole experience with Castle Motors was professional, honest and enjoyable from start to finish. What really stood out was the level of customer service. They were knowledgeable, approachable and always happy to answer questions, with no pressure or sales tactics. It's clear they take great pride in both the vehicles they sell and the service they provide. Even after the sale, they've continued to be helpful and supportive, which is something that seems increasingly rare these days. I recently purchased a Suzuki Carry which I'll be using for my beekeeping business, and I couldn't be happier with it. The vehicle is exactly what I was looking for, and it's already putting a smile on my face every time I drive it. Ben and his sons have genuinely raised the bar for what a car-buying experience should be. If you're considering a Japanese import or simply want to buy from a dealer who truly cares about their customers, I wouldn't hesitate to recommend Castle Motors. Thank you again for making the whole process such a positive experience.

By Tommy on 20 May 2026 | Verified purchase

All traders should work like Castle Motors. Ben (and his family) made me feel really welcome and made sure I was happy with everything from start to finish. Really brilliant service

By Lee Taylor on 20 May 2026 | Verified purchase

Ben at Castle Motors is fantastic, brilliant service from start to finish. You never feel pressured and he guides you through process explaining everything along the way. I can't recommend Castle Motors highly enough.

By Julian Lyons on 22 April 2026 | Verified purchase

Highly recommended Faultless transaction from enquiry to purchase Honest accurate description of a pristine car. No pressure no sales patter or flannel. Cant praise highly enough the service from all involved in the sale And a great car to drive away in

By Christine Eccles on 22 April 2026 | Verified purchase

Absolutely fantastic customer service Ben went above and beyond to make buying my new car and trading my old one in a breeze such a lovely gentleman 5* customer service throughout I’m absolutely delighted with my new car and wouldn’t hesitate to recommend them to anyone looking to buy a new car thanks Ben and family **

By Anonymous on 12 April 2026 | Verified purchase

Headline: The best car buying experience I’ve ever had I can’t say enough good things about Castle Motors. From the moment I arrived, they went above and beyond—they even picked me up from the railway station. The truck I bought is amazing and the transparency was top notch they even sent a video of the MOT so I could buy with confidence. It’s a true family run business where you’re treated like a guest, not just a customer. I met the whole family (and the big dog!), and they made sure I was fully prepared for the long drive back to Surrey with tea, biscuits, and even food and water for the road. 100% recommend this team for anyone wanting a stress-free purchase!"

By Anonymous on 02 April 2026 | Verified purchase

10/10. The buying process was seamless. Ben looked after me from the moment I arrived all the way till weeks after owning the car answering any questions I had. He was very knowledgeable, answering any questions I had. I’d certainly buy a car from Ben again. Thanks again.

By Anonymous on 17 March 2026 | Verified purchase

Great family business, traded in a car and everything was straight forward. Really happy with the car I got. A very easy going and non pressured purchase. Was made to feel at home by Ben and his family. Would highly recommend and would definitely use again for a future purchase.

Reply from Castle Motors on 17/03/26

Thank you Kev. Was a pleasure doing business with you. Regards Ben

By Anonymous on 16 March 2026 | Verified purchase

Recently bought a car from Ben. He was very engaging and helpful in the whole process. I’ve not yet had a chance to seriously drive the car but am happy with the buying experience . Thanks Ben

By Quinn MacEwen on 05 March 2026 | Verified purchase

Great service, Ben couldnt have been nicer. The car was just as described. 10/10 would recommended.