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Customer reviews of Castle Motors

At Castle Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Castle Motors

Castle Motors
5
4.9

All 99 customer reviews


  • 5

    Highly recommend

    By Jamie Mace on 11 July 2025 | Verified purchase

    The best experience I have ever had buying a car. Knowledgable, friendly, trustworthy and great deal on an excellent car. Highly recommend.


  • 5

    Helpful professionals every step of the way

    By Kieron Skull on 21 May 2025 | Verified purchase

    Buying a car from here is the best car buying experience I have ever had. I must have it to Ben he made every step flawless. All of my questions were answered quickly and professionally. This is the company to call if they have a car that suits you, no rubbish or beating around the bush with Ben, he’s transparent with all information and the most helpful car salesman I have ever dealt with. The r32 we brought from you is lovely and I can’t fault it. We will definitely do business with you again.


  • 5

    Fantastic service

    By Kirsty Coates on 17 May 2025 | Verified purchase

    I recently purchased a car from Castle Motors and I couldn’t recommend them enough. Lovely family ran business who went above and beyond and made myself and my family feel at ease. Quick and easy purchase. Brilliant communication. Again would highly recommend Thank you.


  • 5

    Husbands dream car

    By Jen Lisle on 08 May 2025 | Verified purchase

    Castle Motors was excellent, very inviting with great customer service skills. Got my husband's dream car. Ben even helped us to arrange a delivery at a great price. I would really recommend this company to others. Thank you Ben


  • 5

    5 stars

    By Mark Yates on 08 May 2025 | Verified purchase

    Big thanks to Ben from castle motors, brilliant service all round, very professional and couldn't do enough for us, made us feel very welcome when we arrived and even made us refreshments at his own home, met his wife and two sons which where also lovely people. 5 star service all round, would definitely recommend to anyone wanting to buy a vehicle from this company, we will definitely be seeing yous again in the future. Thanks Mark and jen


  • 5

    Good experience, thoroughly recommend

    By Steve D on 06 May 2025 | Verified purchase

    A surprisingly good experience in the 2nd hand car market. Ben is a really nice chap, friendly and helpful, allowed me to take as much time as I wanted with no pressure. His 25yrs trade experience means he understands the whole process and guided me through all the questions I had and made some useful suggestions. While I didnt get the deal I had initially hoped for (possibly a bit unrealistic!) I came away satisfied with the buy+sell prices. His help with the DVLC papers was invaluable. Although it was a 500 mile round trip twice, I will have no hesitation in contacting him first if I need to upgrade in the future.


  • 5

    Highly recommended & Excellent Service

    By Julie Manago on 25 April 2025 | Verified purchase

    I recently purchased a Honda Nbox Custom 2013 Model JF1, and overall, I’m very satisfied with the experience and the vehicle itself. The process at Castle Motors was smooth and professional. Ben was knowledgeable and didn’t pressure me into buying. I appreciated the transparency in pricing and the fact that they let me drive it before making a decision. We would highly recommend Castle Motors to anyone looking for a reliable and friendly dealership to buy a car. Their dedication to customer satisfaction is evident. Thank you again to everyone for making this car purchase a truly positive experience! Such a lovely family run business.


  • 5

    Professional and Great Sales people

    By Jay Holmes on 22 April 2025 | Verified purchase

    Hello everyone I got recommended Castle Motors from a friend of mine. I was very impressed with there Customer care and service.Non pushy salespeople and very good after service also.I definitely recommend Castle Motors for your next vehicle.Keep up the Fantastic service to the Castle Motors Team


  • 5

    Last of a dying breed

    By Jay Edwards on 22 April 2025 | Verified purchase

    Castle motors is a fantastic family run enterprise, from the 1st phone call all my needs were meet as customer, as a result of this I have returned to this family trader many times to buy and sale motors, I also recommend there service to any one on the look out for a new motor. Great customer service and after care.


  • 5

    Genuine interaction

    By Lee on 19 April 2025 | Verified purchase

    This was one of the most genuine, smooth and transparent interactions I’ve had with a trader or I would go as far as to say in any sales related area. I was kept informed and given genuine advice and information to help the sale to go as smooth as possible. I can tell that if needed I could always come back for help in the reasonable future of my car. Would 100% recommend.